Terms and Conditions

Prices and Payment

All prices are in GBP (£ sterling). Delivery charges and VAT are not included in the prices quoted until checkout. We accept payment by most major credit and debit cards including Paypal. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.

Prices on this website are not the same as in our retail outlet. The reason for this is a:) they are seperate companies b:) Internet overheads are far lower than at the retail outlet and it's knowledgable staff will also be giving excellent free advice.

Delivery

We only deliver within the mainland UK, however please contact us if you would like to purchase from abroad, so that we can quote international postage rates and if you are happy to pay them. We cannot guarantee delivery times but we aim to deliver within 2 working days.

Delivery Costs

The delivery costs for the UK are as follows:
CITYLINK 24 HOUR = £14.78

CITYLINK 48 HOUR = £8.70

PARCELFORCE WORLDWIDE = PLEASE CONTACT US BEFORE PURCHASING

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Cancellation

You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

After-Sales Services and Guarantees

If you have any problems with your product, please contact sales@car-toonz.co.uk. All products on the site come with manufacturers guarentees unless unavailable

Customer Service

Any complaints regarding the goods or services supplied should be made to:

CAR TOONZ LTD
609-611 EASTERN AVENUE
ILFORD,
ESSEX
IG2 6PN

Tel: 020 8554 5554
Email: sales@car-toonz.co.uk

You can e-mail, write or telephone with your complaint. Our normal office hours are 9am - 6.00pm Monday - Friday, 9am - 5.00pm Saturday.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.